Privacy Policy for The Care Connector Network
At The Care Connector Network, we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your personal information in accordance with GDPR.
We collect the following personal data:
Names Email addresses Phone numbers Company details Allergy, accessibility, and dietary information (for event purposes)
We do not collect card or bank details; all billing information is processed by Stripe, and no financial data is stored on our servers.
We collect personal data through: Website forms Event registrations Email communications Course registrations
We collect your personal information to: Provide our services effectively Communicate with you regarding events, memberships, and updates Manage memberships Send newsletters and marketing communications
We do not collect sensitive data except for allergy and accessibility information. Occasionally, attendees may choose to share health information relevant to event participation, but this will not be stored or shared.
Your data is stored securely on:
Go High Level and the Mighty Networks
These platforms ensure secure storage and encryption of data. We use secure servers and access controls to protect your data.
Access to your personal data is limited to:
Our internal team members Third-party services we use, such as Ionos (email services), Go High Level, Mighty Networks, and Stripe
We share your data only with event hosts when required for health and safety purposes.
We do not share personal data with third parties for marketing purposes. Data may be shared with third-party services like Go High Level, Mighty Networks, and Stripe solely for providing services, managing events, and handling payments.
We do not use cookies or any tracking technologies on our website.
We retain personal data until you request deletion. You can contact us directly to request removal from our CRM, or you can manage data deletion yourself through the Mighty Networks platform.
You can manage or delete your personal data by contacting us at [insert contact info] or by adjusting your settings within Mighty Networks.
We comply with the General Data Protection Regulation (GDPR). If you are an EU resident, you have the right to access, correct, or delete your personal data.
We may update this privacy policy from time to time. Any changes will be communicated via email and published on our website.
Terms of Service for The Care Connector Network
The Care Connector Network provides services including:
Membership Event attendance Networking opportunities Educational courses "Join the Dots" initiative
Membership details, including various tiers, are outlined on our website.
The Care Connector Network is open to anyone. However, groups within the network are only accessible to:
Paid supplier members Paid care professionals
These groups are secure and safe spaces. Members are invited directly, ensuring controlled access. A valid work email is required for registration to prevent unauthorized access to these spaces.
Users can sign up for membership through:
Online registration forms Event or course enrolments
The membership fee is paid annually unless otherwise agreed. It is the responsibility of the company to inform the Care Connector Network if key staff (from Senior Care/Team Leader upwards) leave the organization. Supplier members who no longer work with their company must notify us promptly.
If an individual member refers their company to the network, they will receive a refund for their individual membership fee.
Membership Fee: All membership tiers are subscription-based and paid annually. Cancellation: Members must notify the Care Connector Network in writing via email at least one month before the end of their subscription to cancel. Refund Policy: No refunds will be provided for suppliers. Event refunds will not be issued within 10 days of the event unless otherwise agreed. Invoices for annual subscriptions will be issued 14 days before the end of the subscription and must be paid within 14 days.
The Care Connector Network offers multiple membership tiers, each with different benefits and access levels. Details of each tier are available on our website.
Members must:
Provide accurate information. Any inaccurate information will be removed from the network. Adhere to guidelines regarding posting and interactions within groups. Suppliers are permitted one sales post per group per week, with additional informational, educational, or social posts allowed. Behave appropriately in all interactions, both online and at events. Bullying, hate speech, and unprofessional conduct will not be tolerated. Maintain confidentiality. All discussions within the network must remain in the network, and posts should not be copied, reposted, or shared without permission.
Supplier Rules:
Suppliers may not contact care provider members directly through the network unless permission has been granted.
Members who violate the terms of service will: First be issued a verbal and email warning. Continued violations will result in removal from the network without a refund.
The Care Connector Network provides a platform for networking and engagement but does not guarantee specific outcomes such as acquiring new clients or business growth.
Event Cancellations: The Care Connector Network reserves the right to cancel or modify events due to unforeseen circumstances. We are not responsible for costs incurred by participants due to these changes (e.g., travel, accommodation).Third-Party Services: We use third-party platforms like Go High Level, Stripe, and Mighty Networks. While we take care in selecting these providers, we are not liable for their performance or Security or data Security: We take reasonable steps to secure data, but we are not liable for data loss or breaches, especially when caused by third-party services. Member Behaviour: The Care Connector Network is not responsible for the actions or behaviour of other members.
Only paid members have the right to use the Care Connector Network logo for marketing purposes.
Any updates or changes to these terms will be communicated via email and published on our website.