10th December 09:30-16:30 (Doors open 09:15 am close at 5pm)

Headline Sponsor

Event Sponsors and Partners

Exhibitors



The Care Connector Network is hosting an exciting national event in London this December, bringing together leaders across the care sector to explore the future of care and share insights that can shape meaningful change. We’re offering a limited number of exclusive passes for the day and would love for you to join us for this inspiring and informative gathering.

The event will take place at the stunning

Flokk showroom in central London on December 10th, featuring insightful talks, engaging networking opportunities, and “meet the supplier” sessions to connect you directly with sector experts.

Lunch and refreshments

will be provided throughout the day to keep you energized and ready to connect. Don’t miss your chance to be part of this special event!

Speaker Sessions


Louie Werth

How to get AMAZING CQC-Ready Feedback.


This talk focuses on how to use Feedback to successfully enhance your CQC inspection.

Key Takeaways

Undertake feedback well- or risk leaving it to chance Organise your feedback around the CQC framework

How to get your staff ready to speak with CQC.



Louie Werth is the Director of Care Research- an independent research group that supports care services with Feedback surveys for all stakeholders. Louie has provided training across the country on the CQC Single Assessment Framework and his upbeat and highly informative speaking style have led him to be booked by both small and national care organisations as well as groups like Skills for Care and The Care Show.


Kirk Matthews is the Founder and Director of Purchasing for Good, a not-for-profit business with over 10 years of experience in healthcare procurement.

He enjoys setting himself challenges, recently completing the Couch to 5K Running Challenge ( and still runs 3 times a week). Kirk loves spending time with his family and two grandchildren, and enjoys golf, reading, and walking his dogs.

His goal is to transform Purchasing for Good into a charity within 10 years.

Kirk Matthews

“Procurement Excellence in Healthcare: Best Practices for Success”


Best Practices for reducing costs, while still maintaining quality, service and value

Key Takeaways

Asking for help is the number 1 Best Practice

Biannual Price Checks Give Cost Control

Embracing change can be a powerful catalyst for keeping costs down


Stewart Bates

Inspiring Confidence and Creativity - Using tech to enhance well being in care



In this presentation, Stewart Bates will reveal how integrating technology into care environments can break down barriers and improve well-being services for even the most difficult-to-engage individuals.

Stewart will share his approach to helping care staff overcome their fear of technology, using simple yet effective solutions like the Able Table to foster deeper connections with residents. Attendees will learn practical strategies to boost confidence in using tech tools, encourage creativity, and solve common care challenges through innovative engagement techniques.


Key Takeaways

1. Building Confidence with Technology: Learn how to inspire care staff, even those hesitant about using technology, to confidently adopt tools like AI and touchscreens to enhance their daily care practices and improve resident well-being.

2. Creative Engagement with Technology: Explore practical ways that technology can be used to design personalised activities and interventions, helping care staff engage residents in meaningful, enjoyable experiences that boost mood and well-being.

3. Solving Behavioural Challenges through Innovation: Discover how integrating simple, intuitive technology can provide new solutions to address challenging behaviours in care settings, fostering positive interactions and improving outcomes for both staff and residents.



Stewart Bates is a co-owner of Inspired Inspirations, a leading provider of engaging touch screen technology to the health sector. With a deep passion for using technology to improve well-being services, Stewart has worked in over 600 care settings before the pandemic hit, directly engaging with the people in care who were seen as the most difficult to engage. His hands-on experience in these environments has given him unique insights into how technology can transform care practices. Stewart’s mission is to empower care staff, build their confidence in using innovative tools, and solve complex care challenges through creative, tech-driven solutions.



Mark Frudd has an NHS clinical background originally working as a Radiographer, and programme director within the NHS delivering key IT programmes. This included the N1 programme and allows a business, clinical and IT perspective allowing Mark to develop a cultural understanding of the pressures within the health sectors. Over the past 10 years, Mark has been involved with the development and design of IT solutions, to meet certification, contract and sector standards across Justice, NHS, Private Care, Policing and Charitable Organizations. Being Security cleared by 3 agencies has enabled a 360 degree holistic approach to risk and compliance. Mark has a motivation to develop assistance across all sizes of care providers and care areas within the UK.


Mark Frudd

Using the Data Security and Protection Toolkit (DSPT) Social care compliance requirements to support real sector change, happier staff, lower costs and more time with patients



Why do we talk about DSPT and security requirements?

What we should be saying is lets agree how we will all work together safely in the safe way, identify what data we need, identify IT systems we should use and how we use the data. Why should be do this? This supports problem, lower costs and provides more time on social care goals.


Key takeaways:

1. DSPT is a cultural change, and not just an annual certification requirement. Use DSPT to problem solve issues within social care organizations, to benefit everyone. Lower costs, improve efficiency, happy staff and patients.

2. DSPT is a mechanism which will facilitate modern products, while helping modernize social care provision, lowering costs and improving patient outcomes.

3. DSPT although presently this is seen as a compliance requirement, there are changes which will significantly improve scrutiny and consequences of non compliance.

Mark Baty


Helping you with compliance and costs


Mark will aim to educate and inform how annual inspections on electrical equipment can help care providers to meet compliance requirements, enhance safety for residents and staff, and reduce energy costs and carbon footprint

Top Takeaways –You will understand how you can tackle current challenges in your face facilities around

1) Electrical & fire safety

2) Meeting compliance requirements (i.e. CQC)

3) Reducing energy costs and carbon footprint of your homes and business as a whole.



Mark is the Business Development Manager for SEAM Group.

I am delighted to be able to attend the Care Connector Event in Manchester. We all know the care industry is facing major challenges and I am looking forward to discussing these issues with you all and (hopefully) informing you of how SEAM Group can help you address some of these challenges.




Sarj Radia the CEO and Founder of CarePoint365, ​ has been leading on the development and sales of software solutions for over 20 years. During this time, ​ he has established and sold software companies that served Central/Local Government, and most recently, within the Social Care Sector which was sold to The Access Group. He has 10 years of experience building and selling software in this sector.

Sarj Radia


What's tech got to do with it? And can it help candidates and staff feel more loved?




In this insightful talk, Sarj Radia explores the critical link between care worker needs and job satisfaction, focusing on how inefficient processes—especially during onboarding—leads to high churn. Drawing from Maslow’s Hierarchy of Needs, Sarj explains how addressing care workers' fundamental needs, through leveraging the right technology, can drastically reduce staff churn and improve both operational efficiency and the quality of care delivered.

63 Central St, London EC1V 3PA, UK


Getting There on the day!....

Flokk Showroom London


Address

31 Great Sutton Street, Clerkenwell, EC1V 0NA

Opening Hours

Phone Number

+44 (0)20 8683 9930

Or become a sponsor

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If you would like more details on sponsorship (limited spaces available)

Call 0708515292 for more information or book a meeting